vacancy

Sales & Service Admin Executive

Job Highlight
  • 5-days Work Week with flexible working hours

  • Winter Clothing Allowance (T&C applies)

  • Healthcare Allowance (including dental, optical, mental health expenses)

  • 14 days Annual Leave (minimum)

  • 22 days Paid Sick Leave

  • Group Hospitalization & Surgical & Personal Accident Insurance Coverage

  • Performance Bonus (July & December)

  • Yearly Company Dinner & Overseas Trip (Business dependent)

Job Description

What you'll be doing

  • Providing administrative support to the sales and service teams, including managing customer inquiries, orders, and invoicing

  • Maintaining accurate customer records and database management

  • Coordinating the scheduling and logistics of installations, repairs, and maintenance services

  • Assisting with the preparation of sales proposals, quotations, Purchase Order, contracts, and other business documents

  • Handling various administrative tasks, such as filing, data entry, and reporting

  • Housekeeping and preparing necessary ISO documentation

  • Serving as the primary point of contact for customer service inquiries and ensuring timely and effective resolutions

  • Collaborating with cross-functional teams to streamline processes and improve overall efficiency

What we're looking for

  • Minimum 1 year of experience in a similar administrative or customer service role, preferably in the Administration & Office Support industry

  • Excellent written and verbal communication skills, with the ability to communicate effectively with both internal and external stakeholders

  • Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines

  • Proficiency in using office productivity software, such as Microsoft Office suite

  • Demonstrated customer service orientation and problem-solving skills

  • Attention to detail and a commitment to maintaining accurate records

  • Ability to work independently and as part of a team

Additional Information
  • Career Level
    Entry Level
  • Years of Experience
    Any
  • Qualification
    SPM/Diploma Level
  • Job Type
    Full Time
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